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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan VonWald

September 22, 2025

1  out of  5
rating by Tristan VonWald
"These guys are jokes. They charged me 1460 bucks after paying for months that wasn't even near that. Then when I called 5 times in one day to get a paper break down. They just kept saying they cant do it. They are jokes and should be put out of business."
We responded:
"I’m sorry to hear that about that experience. I would like an opportunity to speak with you to gather all the details and see if there is a way we can help the situation. I appreciate all feedback positive or negative so we can help to serve our customers to the best of our abilities. "
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tviss vsser

September 22, 2025

1  out of  5
rating by tviss vsser
"This is absolutely the worst experience I've ever had with any insurance company. Went and got a new quote that was half of what I was paying. Pathetic.. Stear clear"
We responded:
"I appreciate the feedback. Unfortunately we do not dictate rates at any individual office. Those are based on a variety of factors including things like driving history and vehicle type. I am glad that you were able to find a company that was able to meet your financial needs. "
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Tina Riker

August 22, 2025

5  out of  5
rating by Tina Riker
"Absolutely awesome. Courtney got me right in on time and we found out we share a birthday. So that was extra special. We talk a lot about me being on fixed income and the cost of things. She worked very hard at my reasonable rate. I left happy only to get a phone call that her manager helped get me lower. Very happy over a stressful situation. Thanks again Cortney, you rock."
We responded:
"Thanks Tina for the review and the kind words! I'm so glad Courtney was able to revisit your quote and help you out!"
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Katie Swain

August 20, 2025

5  out of  5
rating by Katie Swain
"This specific office makes me feel like a customer not a number"
We responded:
"Thanks for the review Katie! You are the first to add a photo. I didn’t know that was even a thing!! It was great to finally meet you and your daughter!"
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Francis Stephens

August 5, 2025

5  out of  5
rating by Francis Stephens
"Christian and his office does a great job with any issues that may occur. A well trusted agency in Monroe County."
We responded:
"Thanks for the review Francis!!"
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Judy Martin

July 3, 2025

5  out of  5
rating by Judy Martin
"Great affordable fast and easy very friendly christian is a great agent"
We responded:
"Always love new input from a longtime customer! Thanks Judy!!"
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Alisha Congioloso

June 23, 2025

5  out of  5
rating by Alisha Congioloso
"Christian is the agent everyone is looking for! He and his staff offer a “your only a stranger once” kind of customer experience! They are knowledgeable, friendly, and professional without losing that local agent atmosphere! Christian remembers the last time we spoke and what my concerns were. He is honest about what the right thing is, even if it isn’t the answer I want to hear, and that lets me know I can trust him! If you’re looking for a new agent.. you have found your place! His staff holds the same guest experience mindset. Micheal is beyond supportive. Every time I have called there with the most complex question or the simplest request… he offers the best customer first happy to help attitude! I have had two times in the last two years that my car was damaged and needed to be towed, repaired, painted, and made new. Both times, State Farm made this hard experience seamless and easy. I am so happy to have them on my side!"
We responded:
"Thanks so much Alisha! Our focus is on establishing long term relationships by positive interactions and by honest recommendations. I’m so glad to hear that our approach is important to you!"
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Shelly Douglas

May 30, 2025

5  out of  5
rating by Shelly Douglas
"Had a great experience with Tyler. Happy with my choice."
We responded:
"Thanks Shelly! We are happy to have you. I'll make sure to pass this along to Tyler."
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Hassan Khreis

May 29, 2025

5  out of  5
rating by Hassan Khreis
"They are very good nice people to work with they help you as much as they can and they can get you the best insurance rate in town. Thank you"
We responded:
"Thanks Sam! We appreciate your business!"
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s vidalez

May 1, 2025

5  out of  5
rating by s vidalez
"Very friendly and helpful! Worked with us to get the best deal we could!!! And they're always a text or phone call away!!"
We responded:
"Thank you Shina for taking the time to write a review! The team strives to be available for all of our customers."
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Luann Rock

May 1, 2025

5  out of  5
rating by Luann Rock
"So easy to work with. Thank you so much christen & staff."
We responded:
"Thanks Luann! Michael is definitely an asset!"
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joe moscarello

May 1, 2025

5  out of  5
rating by joe moscarello
"I got a call from Christian’s State Farm office after I asked for more info at a local event, and honestly, I’m really glad they reached out. Christian and staff have been super friendly, helpful, and not pushy at all. Christian took the time to help me understand what coverages I do and don’t need, which I really appreciated. He explains everything clearly and makes sure I feel confident in my choices. Even though there are a couple of offices closer to me, I stick with this one because the service is just that good. It has a small-town vibe where you feel like a real person, not just a number."
We responded:
"Hi Joe. Thanks for the review and your support! We love participating in local events. Don't hesitate to stop by again and say hi if you see us again at another event! "
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S S

April 30, 2025

5  out of  5
rating by S S
"Great company, friendly people, easy process!!"
We responded:
"Thanks so much for the review!!"
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chris carstensen

April 29, 2025

5  out of  5
rating by chris carstensen
"Christian eitheridge is extremely helpful and professional always"
We responded:
"Thanks for the kind words and the review Chris!!"
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Billy Dorris

April 25, 2025

5  out of  5
rating by Billy Dorris
"I’ve had an absolutely amazing experience working with Christian, Tyler, and the whole State Farm team. Not only did they explain everything to me in a way that made sense to me, but they also made the entire experience something I walked away from 110% satisfied. I’m super stoked to have such an awesome team in my corner!"
We responded:
"Awesome to hear! I love hearing this kind of feedback. Thanks for your business and for taking the time to rate my office and Tyler. Feel free to stop in any time!"
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Patience Roberts-Boddie

April 9, 2025

5  out of  5
rating by Patience Roberts-Boddie
"Christian has helped me in so many ways. I definitely will refer anyone to this agency"
We responded:
"Thank you so much Patience! It's been a pleasure working with you!"
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Tom Apley

March 31, 2025

5  out of  5
rating by Tom Apley
"Hands down some of the nicest people i meet"
We responded:
"Thanks so much for the kind words Tom! It was a pleasure meeting you today."
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Raul Martinez

February 28, 2025

5  out of  5
rating by Raul Martinez
"If you’re searching for a new insurance agent, I recommend working with Tyler D. 100%. His knowledge and customer service makes me look forward to being a part of the Christian Etheridge State Farm Insurance Fam.! Thank you Tyler and crew!"
We responded:
"Thanks Raul! Tyler just mentioned he was able to help you. Im so glad everything worked out for you and we look forward to working with and for you for a long time!"
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Kelly Taylor

February 27, 2025

5  out of  5
rating by Kelly Taylor
"Christian's office was very welcoming and he is always available to answer any of my questions I may have. I highly recommend!"
We responded:
"Thanks so much Kelly for the kind words and the review!"
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Jessica Neboyskey

February 20, 2025

5  out of  5
rating by Jessica Neboyskey
"Tyler has been knowledgeable, helpful, and courteous while helping me with my insurance policy. He goes above and beyond with his customer service!"
We responded:
"Thanks so much for the kind words and the shout out to Tyler! He truly is an asset."
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jason mcbride

February 5, 2025

5  out of  5
rating by jason mcbride
"Christian and his staff are awesome! Very helpful. Thanks again!"
We responded:
"Thanks so much for the review Jason!"
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Jeremiah

January 18, 2025

5  out of  5
rating by Jeremiah
"Tyler was awesome and helped me swiftly and efficiently! Definitely recommend Tyler and State Farm Fam!!!"
We responded:
"Thank you for the feedback Jeremiah!"
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Michael Allen

January 17, 2025

5  out of  5
rating by Michael Allen
"They were quick to return my call, answer all my questions and even help me get set up on the payment info for the app. I really appreciate how well they work with us!!"
We responded:
"Thanks Michael! The team do their best to be prompt and thorough with our customers."
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Josh Grimm

January 11, 2025

5  out of  5
rating by Josh Grimm
"Strongly recommend. Appreciate the straight-forward information and clarity in reviewing options."
We responded:
"Thanks Josh! I’m glad you appreciate the quality of product you purchased. I’m super glad we could save you money as well. We look forward to working with you for years to come!"
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Jessica York

January 8, 2025

5  out of  5
rating by Jessica York
"Very happy with my auto and homeowners insurance. They are helpful and go above and beyond. I saved a lot of money by switching my long time insurance company to State Farm."
We responded:
"Thank you Jessica! We look forward working with you on your home and auto insurance!"